Introduce a logout option in the Power Lynx portal that allows users to disconnect their account from a device and return to the initial login screen.

Summary

Introduce a logout option in the Power Lynx portal that allows users to disconnect their account from a device and return to the initial login screen.


Background / Problem

Currently, once a user enters their details into the Power Lynx portal, their device (MAC address) becomes bound to that account with no option to log out.


Example Scenario

  1. A child connects to the wireless network and enters their details to browse available packages.

  2. Later, a parent connects using the another device and purchases a package.

  3. The device is still linked to the child’s account due to MAC address binding.

  4. There is no way to log out or switch accounts to parents account without external intervention.


Impact

  • Prevents seamless account switching on shared devices

  • Causes confusion and friction for users

  • May lead to incorrect account usage or failed purchases

  • Increases support requests for manual resets


Proposed Solution

Add a “Log Out” button or similar functionality within the portal that:

  • Removes the current account association from the device (MAC address)

  • Ends the active session

  • Redirects the user back to the initial login / welcome page


Optional Enhancements

  • Add a confirmation prompt before logging out

  • Include an automatic timeout/logout after inactivity for users who have not purchased

  • Provide a “Switch Account” shortcut

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Upvoters
Status

In Review

Board

💡 Feature Request

Date

5 days ago

Author

Ben Ashborn

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