Allow customers the option to choose a PIN instead of using an OTP for security. Additionally, there could be an incentive where customers who opt for the PIN receive one hour (changeable) of free internet access.
This sounds great, because it would save greatly on the amount of OTP SMSes that need to be sent 🙏
Mike Karpinskiy
Team•
Jan 17, 2025
I believe this option will be configurable regarding the use of PIN codes. If enabled, a new customer registration will always trigger an SMS notification. When an existing customer connects using a new device (and provides a phone number that is already in our system), they will have the option to receive an SMS or use a PIN code. The PIN code will be included in the first SMS they receive from Powerlynx, and customers will need to remember it.
Jo Nel
•
Jan 17, 2025
We do not see any settings related to the PIN. As far as we can tell, the OTP only sends a code and does not include a PIN. It would also be preferable if the client could set their own PIN instead of having to memorize one provided by us.
Mike Karpinskiy
Team•
Jan 17, 2025
We do not have this functionality at the moment, but we may add it since it has received several likes.
Chris Brown
•
Jan 22, 2025
This is great but we the majority of our installs are in places with NO cell service. This would be better if the user could enter their own PIN during registration.
Mike Karpinskiy
Team•
Jan 22, 2025
In this case, we need to provide the PIN to the customer before their first connection, because they won’t receive it via SMS 🤔
One option is to manually create the customer and generate a PIN code, then somehow provide that PIN to the customer so they can use it on their first login.
Random_Seed
•
Mar 11, 2025
If they don’t have cell service or need for a number isn’t a username and pin a better idea?
Random_Seed
•
Mar 11, 2025
This may help for those that don’t have signal – but that could have signal later.
Do you think setting up a 1 PIN code per location would be acceptable? A global PIN code for all your clients. Today, you set the PIN code for guests at this location to 1234; tomorrow, it will be 2345, etc. They have the option to receive an OTP or to use the provided PIN code.
Mike Karpinskiy
Team•
Jan 5
https://docs.powerlynx.app/system/locations.html#login-options We delivered a new feature that allows your customers to log in as guests (without providing their phone numbers), but they will need to enter a PIN code that you configured and distributed among them
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Comments10
Byron Peter Kleingeld
Jan 16, 2025
This sounds great, because it would save greatly on the amount of OTP SMSes that need to be sent 🙏
Mike Karpinskiy
Jan 17, 2025
I believe this option will be configurable regarding the use of PIN codes. If enabled, a new customer registration will always trigger an SMS notification. When an existing customer connects using a new device (and provides a phone number that is already in our system), they will have the option to receive an SMS or use a PIN code. The PIN code will be included in the first SMS they receive from Powerlynx, and customers will need to remember it.
Jo Nel
Jan 17, 2025
We do not see any settings related to the PIN. As far as we can tell, the OTP only sends a code and does not include a PIN. It would also be preferable if the client could set their own PIN instead of having to memorize one provided by us.
Mike Karpinskiy
Jan 17, 2025
We do not have this functionality at the moment, but we may add it since it has received several likes.
Chris Brown
Jan 22, 2025
This is great but we the majority of our installs are in places with NO cell service. This would be better if the user could enter their own PIN during registration.
Mike Karpinskiy
Jan 22, 2025
In this case, we need to provide the PIN to the customer before their first connection, because they won’t receive it via SMS 🤔
One option is to manually create the customer and generate a PIN code, then somehow provide that PIN to the customer so they can use it on their first login.
Random_Seed
Mar 11, 2025
If they don’t have cell service or need for a number isn’t a username and pin a better idea?
Random_Seed
Mar 11, 2025
This may help for those that don’t have signal – but that could have signal later.
https://powerlynx.featurebase.app/p/otp-required-delay
Mike Karpinskiy
Apr 22, 2025
Do you think setting up a 1 PIN code per location would be acceptable? A global PIN code for all your clients. Today, you set the PIN code for guests at this location to 1234; tomorrow, it will be 2345, etc. They have the option to receive an OTP or to use the provided PIN code.
Mike Karpinskiy
Jan 5
https://docs.powerlynx.app/system/locations.html#login-options
We delivered a new feature that allows your customers to log in as guests (without providing their phone numbers), but they will need to enter a PIN code that you configured and distributed among them