Customer Portal: Self-Service Voucher & Device Management

Now your customers can manage their vouchers and devices from the portal

Create a single voucher

We added an option to generate a single voucher rather than a series.
You can do it from: Vouchers → List → Generate voucher

and from the list of customers’ vouchers:

Improvements to Password Security

We have introduced a new configuration section under Config → Security, where you can set the admin’s password policy:

Configurable MAC Address Replacement for Vouchers

A new setting has been added under Config → Captive Portal → Vouchers: Allow MAC address replacement on device limit reached.

When enabled (default), if a voucher's simultaneous device limit is reached and a new device connects, the oldest or offline MAC address is automatically replaced with the new one. When disabled, a new voucher is required for each new device - no MAC substitution is performed.

Cost tracking and Budget control for ads

We've added a new Cost tracking and Budget control section under Marketing → Campaigns:

Here you can set the max views for this ad and set and monitor the budget.

When “Max views” is set, the system disables the ad once the limit is reached.

When you specify the Total campaign cost, it will dynamically update the cost per view.

Smart label assignment

A feature that automatically assigns labels to new customers who meet filtering conditions.

Target groups filtering by customer labels

A new filter for "Customer Labels" is now available in the target groups section:

You can now filter customers by labels and use these target groups for your advertisements.

OTT Voucher integration

Customers in South Africa can now make payments using the OTT voucher.

Online customers graph per hotspot

We added an online customers graph for each hotspot, so now you can see the number of online customers on a specific hotspot in your system. Open the list of your hotspots for a location and check the graph:

1Voucher integration

We have implemented a direct integration with 1Voucher. Now, your customers can conveniently make payments using 1Voucher.

Support for Grandstream devices

We have added support for Grandstream routers. Grandstream GWN700x devices were utilized during development.

Guest login PIN codes

You asked us to improve the guest login method and secure it with a PIN code. Now you can set up PIN code protection for the guest login, and customers connecting will need to provide the PIN you set.

Default plan for customers

A new feature lets you shorten the user journey by setting a default data plan for customers connecting to a location. Once connected, they won’t see a select data plan page, but a default one will be assigned.

Exporting sessions by label

Now that you can assign labels to customers, and following your requests, we’ve improved our session export to include filtering by customer labels. You can now export sessions for customers with a specific label.

A new update is here! Here’s a list of the major features we’ve delivered:

Paystack payment gateway integration

A payment gateway available in Nigeria, Ghana, Kenya, South Africa, and Côte d’Ivoire (Ivory Coast).

Guest login (no phone number required)

Enable the Guest Login option so your customers can log in without a phone number.

Choose the attributes of the data plan that you would like to display on the card

Play sound in video ads

Enable sound for video ads. Note that autoplay isn’t available for videos with ads, customers need to click the play button to start the ad (technical limitation of captive portals).

Public API (Private app integration)

We finally deliver an API that you can use to receive information about customers, data plans, and vouchers from Powerlynx. Currently, it only supports receiving data from Powerlynx, but later, we will also add API calls to update and delete customers and vouchers in Powerlynx.

A new update is here! Here’s a list of the major features we’ve delivered:

Labels for data plans

Create labels (Config/System/Labels), assign them to data plans, and display the labels on the selected plan page.

Updated config

We enhanced the Config section by organizing the various settings into logical groups:

The “Online now“ counter updates based on the chosen location

Now, when you select a specific location on the “Online customers“ graph, it updates the “Online now“ counter and shows the number of online customers at that specific location. It used to show the total number of online customers across all locations.

Display the "Activated At" value for vouchers on the portal

On the portal page, where you can view and manage your vouchers, we added the “Activated at” field that shows the time when the voucher was activated.

A new update is here! Here’s a list of the major features we’ve delivered:

SMS 2FA for the public status page.

To enhance security, you can enable SMS-based two-factor authentication (2FA) for the status page.

MTN MoMo

New payment gateway for Benin, Congo, Cameroon, Ghana Guinea Guenia-Bissau, Liberia, Nigeria, Rwanda, Eswatini, Uganda, South Africa, Zambia, South Sudan.

Customized Data Plan Selection Page

Customize the style of the page where customers select their data plan.

Voucher PDF export templates

Customize the PDF export file for vouchers by adding your logo, adjusting the displayed voucher parameters, and setting your preferred margins.

Mass vouchers create

This tool is designed to create vouchers for multiple customers in bulk.

This update also includes bug fixes and UI/UX enhancements.

We haven't posted our changelogs in a while, but rest assured - the work continues. This time, we've introduced several significant features to Powerlynx. Vote for new features and share your ideas here.

Customizable status pages

You can now personalize the final page of the user journey. Alter the theme, colors, and background, and incorporate various videos, images, buttons, and text on your splash page.

Target groups

The Target Groups feature in Powerlynx allows you to segment and organize your customers based on specific criteria. This is particularly useful for personalized marketing, such as running targeted ads, sending SMS campaigns, or analyzing audience demographics.

For example, you can create a group that includes all male users aged 25 and above. Once created, this group will automatically include all users in your system who match those criteria.

Mass SMS sending

The Mass SMS Sending feature in Powerlynx enables you to send targeted text messages to groups of users in just a few clicks. By combining this with the Target Groups feature, you can ensure your message reaches exactly the right audience based on demographics, behavior, or any custom data you’ve collected.

Manually add MAC addresses to the voucher

Some devices, such as Smart TVs or IP cameras, cannot open a captive portal page because they simply don’t support it - but they still need internet access. To handle this, we’ve introduced a feature that allows your clients to add the MAC addresses of such devices during the sign-up process. Additionally, administrators can manually add a MAC address to the corresponding voucher.

Netcash payments processing improvements

We’ve enhanced the payment processing logic for transactions made through the Netcash payment gateway. Powerlynx now checks the payment status every 30 seconds for up to 10 minutes after the user is redirected to Netcash.

Previously, if a customer completed their payment in a separate banking app (after being redirected from the captive portal), Powerlynx could lose track of the transaction. With this improvement, even if the customer leaves the user journey but completes the payment, Powerlynx will detect it and create the corresponding voucher. The customer will simply need to reconnect to your network to be authorized.

DPO payments processing improvements

Just like with the previous update in Netcash for the DPO payment gateway, we check the payment status even if the customer has left the user journey. If we find that the payment exists in DPO, we create it in Powerlynx along with the corresponding voucher.

Additional fields for splash pages

We recently launched a significant feature that enables you to create custom fields and display them on a splash page. This enhancement allows you to collect specific information from your customers beyond the default fields like name, email, and phone number.

With this functionality, you can customize the customer onboarding process to meet your business needs, ensuring you gather all necessary details before granting access.